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Mon State Parliament Moves Toward Paperless Billing
AUTHOR: ZIN THU TUN
Mon State’s Parliament approved a motion on May 6 urging the government to shift away from using paper for utility bills as the foundation for their payment system, and instead, utilizing an online payment method along with a mobile app.
U Aung Kyaw Thu — the law maker from No. 2 Constituency of Thaton Township, Mon State who submitted the proposal — said that the proposal was intended to resolve certain issues that are inherent with a hard copy system. The problems that can arise when using hard copies are things like an inadequate number of employees to handle all the customers in a timely fashion, bad customer service, misunderstanding between customers and staff, time wasted traveling to and from the utility office as well as waiting in line.
Using a digital system will certainly speed things up for customers, but it will also help the environment. Using a paperless system will also save trees from being cut down to be used for paper, and there will be less air pollution from paper production.
The only downside to using a digital system is not having a physical reminder when it’s time to pay your bill. Without a paper copy to act as a reminder, each customer will have to make sure to monitor their email, notifications on a mobile app, or set an alert on their calendar.
The Department of Electricity Supply in Mon State, in collaboration with MCC Computer Company Limited, launched a door to door payment service with K200 service fees; but it was stopped on April 1 this year because only 20 percent of the total of 196,500 electricity users in Mon State are using the service.
“Before submitting the motion, I studied mobile billing services employed by some international organizations and the Yangon Region,” said U Aung Kyaw Thu.
The proposal was approved after three lawmakers seconded with no objection from other lawmakers.
Mon State Govt to Sell Affordable Housing Units
AUTHOR: ZIN THU TUN Department of Urban and Housing Development, Mon State will sell 256 housing units from the Banyar Dala affordable housing project in Mawlamyine, they announced that interested ones can buy the application form from April 22 to May 10.